Policies

Business Policies:

At Alchemy, we operate on time-based inventory. Due to the nature of our services, including the time reserved and products used, we have a strict no-refund policy. Our time is crucial in order to remain operational.

Appointment Booking:

  •    All appointments are booked online and require a credit card to hold your spot. Booking 2nd Session appointments are at the guests discretion, we will never pressure you to re-book, however every tattoo service requires 2 sessions 6-8 weeks post healing.
  •    By booking, you agree to our policies, including each listed below.

Cancellation & Rescheduling Policy:

  •    Appointments must be cancelled or rescheduled at least 24 hours in advance.
  •    Cancellations made with less than 24 hours’ notice must be confirmed directly by a brief text or call.
  •    Late cancellations or rescheduling will result in a fee equal to 50% of the service cost.

Visitor Policy:

  •    To maintain a focused and professional environment, no visitors, children, or pets are allowed in the treatment room. Please prioritize this time for yourself.

Health & Safety:

  •    We have immunocompromised service providers and guests. Please do not come to your appointment if you are sick.


Communication Policy:

  •    As a professional business, we do not engage in extensive conversations via text. For any concerns or questions, we are happy to schedule a quick in-person meeting. If that is not feasible, a phone call is preferred to address your needs.

Thank you for your understanding and cooperation. We look forward to serving you!